Terms of service

Last Updated: June 2026

Welcome to C² Energy Solutions. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. GENERAL

C² Energy Solutions provides solar, backup power, security, lighting, and technology products to customers throughout South Africa.

We reserve the right to update, modify, or discontinue products, services, pricing, or these terms at any time without prior notice.

2. PRODUCTS AND PRICING

We strive to ensure all product descriptions, specifications, images, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and cancel orders affected by incorrect pricing or information.

All prices are displayed in South African Rand (ZAR).

3. ORDERS

All orders are subject to acceptance and product availability.

C² Energy Solutions reserves the right to refuse, limit, or cancel any order at our discretion, including orders suspected of fraud or misuse.

4. PAYMENT

Payment must be received in full before orders are processed and dispatched.

We use secure third-party payment providers to process transactions.

5. SHIPPING AND DELIVERY

Delivery times are estimates and may vary depending on location, courier services, stock availability, and unforeseen circumstances.

C² Energy Solutions shall not be held liable for delays caused by courier companies or events beyond our reasonable control.

6. RETURNS AND REFUNDS

Customers may request a return for eligible products in accordance with South African consumer protection laws.

Products must be returned in their original condition and packaging where applicable.

Defective, damaged, or incorrectly supplied products may qualify for repair, replacement, or refund in accordance with the Consumer Protection Act.

7. WARRANTIES

Where applicable, products are covered by manufacturer warranties.

Warranty claims may require inspection, testing, or assessment before approval.

Damage caused by misuse, neglect, unauthorized modification, incorrect installation, or normal wear and tear is not covered.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, C² Energy Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

9. PRIVACY

Customer information is handled in accordance with our Privacy Policy and applicable South African laws.

10. CONTACT INFORMATION

C² Energy Solutions

Email: [c2energysolution@gmail.com]

Website: [www.c2energysolutions.co.za]

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.