Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with C² Energy Solutions.

1. SHIPPING AREAS

We currently deliver throughout South Africa.

2. ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Processing times may vary depending on product availability and supplier stock levels.

3. DELIVERY TIMES

Estimated delivery times are:

* Major Cities: 2–5 business days
* Regional Areas: 3–7 business days
* Remote Areas: 5–10 business days

Delivery times are estimates only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

4. SHIPPING COSTS

Shipping costs are calculated at checkout where applicable.

From time to time, C² Energy Solutions may offer free shipping promotions on selected products or orders.

5. ORDER TRACKING

Customers will receive tracking information where available once their order has been dispatched.

6. DELIVERY RESPONSIBILITY

Customers are responsible for providing accurate delivery information when placing an order.

C² Energy Solutions cannot be held responsible for delays or failed deliveries resulting from incorrect addresses or contact details supplied by the customer.

7. DAMAGED OR LOST SHIPMENTS

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date.

We will work with the courier company to investigate and resolve the issue as quickly as possible.

8. CONTACT US

For shipping-related enquiries, please contact:

C² Energy Solutions

Email: [c2energysolution@gmail.com](mailto:c2energysolution@gmail.com)

Website: [www.c2energysolutions.co.za](http://www.c2energysolutions.co.za)